Содержание
- 2. PLAN Negotiations: structure, and stages. 2. Negotiating styles and language. 3. Negotiating across cultures. 4. Golden
- 3. A negotiation involves two or more parties attempting to reach an agreement
- 4. STAGES OF NEGOTIATIONS
- 5. Preparation and Planning What do you want to walk away with? What are their goals in
- 6. Definition of Ground Rules Who will do the negotiating—will we do it personally or invite a
- 7. Clarification and Justification explain, clarify, strengthen and justify your original position or demands gain further understanding
- 8. Bargaining and Problem Solving give and take active listening and feedback stick to the issues objective
- 9. Closure and Implementation Identify the format acceptable to both parties 3. Formalize thе agreement 2. Implement
- 10. STYLES OF NEGOTIATING
- 11. Welcoming / Relationship building I would like to welcome you to … . On behalf of
- 12. Suggesting a procedure -I would like now to begin by suggesting the following procedure / agenda.
- 13. Proposing Our basic position is ... There are several options … We propose / suggest …
- 14. Responding to suggestions -As far as your proposal is concerned, we think that ... -May we
- 15. Agreeing I agree with you on that point. That's a fair suggestion. You have a strong
- 16. Objecting -I understand where you're coming from; however,... -If you look at it from our point
- 17. Reasoning This is because … The reason for that is … … is essential and vital
- 18. Giving a hint Our main concern is … It is vital / crucial that … Our
- 19. Clarifying … is correct, isn’t it? Is it alright with you, if … It seems that
- 20. Identifying obstacles The main thing that bothers us is ... One big problem we have is
- 21. Compromising -How flexible can you be on that? -We are ready to sign that if you
- 22. Delaying -We would have to study this. Can we get back to you on this later?
- 23. Refusing a proposal I am afraid, we couldn’t agree to that. I’m sorry, we can’t accept
- 24. Accepting a proposal We are happy to accept this agreement. This agreement is acceptable to us.
- 25. Closing / summarizing Can we review what we have agreed on so far? Now, let’s just
- 26. Cross-Cultural Negotiations
- 27. polychronic cultures :Latin America, the Arab part of the Middle East, sub-Sahara Africa • start and
- 28. monochronic cultures: the USA, Canada, Northern Europe. • prefer prompt beginnings and endings • scheduled breaks
- 29. Space Orientations Northern European countries - personal space( German, British,Swedish) Southern European countries -personal space (
- 30. Mediterranean, Arab, and Latin American: more tactile ; more touching. Asian, indigenous American, Canadian, and U.S.
- 31. High power distance Arab countries, Guatemala, Malaysia, the Philippines, Mexico, Indonesia, and India. Negotiators from these
- 32. Low power distance Austria, Denmark, Israel, New Zealand, Ireland, Sweden, Norway, Finland, Switzerland, Britain, and Germany.
- 35. American negotiation style ( by John McDonald, diplomat, USA ) Impatient: “Impatience is such an ingrained,
- 36. Russian Negotiating Style ( Lighthouse Group) 1. The bargaining phase can be long and is more
- 37. The Five Golden Rules of Negotiation for Lawyers Information is Power — So Get It! Maximize
- 38. Experience does not equal expertise in negotiations. It’s never too late to learn and improve. Marty
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