The Peculiarities of Upbringing work in the Organization of Working in Groups and Teams презентация

Why TEAM work?
Together Everyone Achieves More
Never doubt that a small group of thoughtful, committed people can change the world: indeed it is the only thing that ever has. Margaret Mead
Innovation is simply group intelligence having fun
Tom Peters

What is Teamwork?
How would you define it?
What do we think of as the qualities of a good team?
With a partner, make a list of what makes a winning
team:
Team list:
What Makes a Winning Team?

What makes an Effective Team?
Basic Elements of Effectiveness:
Good Communication & Social Skills
Positive Interdependence: We instead of me
Individual Accountability/ Personal Responsibility
Group Processing
Shared goals
Processes for Conflict Resolution

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STAGES OF TEAM FORMATION

Forming ….. Am I a member of this group?
Storming ….. Who controls this group?
Norming ….. What are the rules of this group?
Performing ….. How high can this group go?
Mourning ….. Where do we go from here?

Basic Team Skills
The following features are fundamental to good teamwork:
trust: making sure you meet all commitments and maintain confidentiality when required
coaching: using your skills, knowledge and experience to assist others or ask for help
sharing information: to assist others do their job
flexibility: show a willingness to cooperate and help others when possible
good manners: doing small, simple things, eg. thanking colleagues for their help

Team Communication
Teams need to master 3 types of communications:
The team members need to communicate well with each other. They rely on each other’s work; they are each other’s internal customers
The team needs to communicate well with other teams at work. These are also internal customers
The team has to communicate directly with their external customers.

Communication Behaviours
Assertiveness(drive, confidence)
Listening Responsively
Speaking Confidently
Contributing to Decisions

Assertiveness
Communicates clearly and honestly
Expects that s/he has as much right as
anyone else in the team to be heard
Can say ‘no’
Respects and listens to others
Admits to errors without feeling s/he has
lost face
Knows s/he deserves respect
Gives the same rights to others as s/he
claims for her/ himself

Listening Responsively
Listening is part of assertive behaviour: ·
Aggressive: always talks·
Assertive: listens and talks appropriately·
Passive: always listens
How can you use questions to check that you have understood?

Team Maintenance
Coming together is a beginning
Working together is progress
Staying together is a triumph

The process of training can be realized according to six closely associated basic components

Collective Impact

Collective Impact is…
…positive and consistent progress at scale.

Used for Many Complex Issues
Teen Pregnancy
Education
Poverty
Homelessness
Health
Community Safety

The Phases of Collective Impact
Phases of Collective Impact
Phase IV
Sustain Action
and Impact
Components for Success
Identify champions and form cross-sector group
Create infrastructure (backbone and processes)
Convene community stakeholders
Facilitate community outreach
Engage community and build public will
Map the landscape and use data to make case
Create common agenda (common goals and strategy)
Hold dialogue about issue, community context, and available resources
Facilitate community outreach specific to goal
Analyze baseline data to ID key issues and gaps
Establish shared metrics (indicators, measurement, and approach)
Determine if there is consensus/urgency to move forward
Phase III
Organize for Impact
Phase II
Initiate Action
Phase I
Generate Ideas
and Dialogue
Governance
and
Infrastructure
Strategic
Planning
Community
Involvement
Evaluation
And
Improvement

The Five Conditions of
Collective Impact
Common Agenda
Shared Measurement
Mutually Reinforcing Activities
Continuous Communication
Backbone Support
All participants have a shared vision for change including a common understanding of the problem and a joint approach to solving it through agreed upon actions
Collecting data and measuring results consistently across all participants ensures efforts remain aligned and participants hold each other accountable
Participant activities must be differentiated while still being coordinated through a mutually reinforcing plan of action
Consistent and open communication is needed across the many players to build trust, assure mutual objectives, and appreciate common motivation
Creating and managing collective impact requires a dedicated staff and a specific set of skills to serve as the backbone for the entire initiative and coordinate participating organizations and agencies
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