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- 2. What is Safety? Risks are inevitable in any human activity There is no such thing as
- 3. SAFETY IS the state, in which risk of harm is maintained at an acceptable level What
- 4. To identify hazards To take risk control actions To continuously monitor safety performance level Why we
- 5. Error could be the result, not the cause… Even a highly qualified staff makes errors Why
- 6. is aimed to identify and eliminate the organizational deficiencies: To prevent errors which could affect safety
- 7. PRESIDENT Establishes SMS & allocates resources Senior Management implementation of SMS processes Line Management & ALL
- 8. Policy Risk Management Assurance 4 SMS Elements Management is committed to support safety Hazards are identified
- 9. Management’s commitment: Air Astana management is committed to the effective proactive risk management Shared responsibility: All
- 10. Safety Culture is… We understand the hazards jeopardizing safety We bear responsibility for our actions We
- 11. Undeliberate errors, faults, lapses.. Acceptable Behaviour Safety Culture Deliberate breach of duties or inaction resulted in
- 12. Risk Management Risk Assessment and Analysis Hazard Identification Risk Mitigation
- 13. Hazards Hazard is any object or condition which has a potential: to cause or contribute to
- 14. Environment (birds, runway conditions, bad weather, turbulence, low visibility …) Hazard!
- 15. Aircraft operating (loss of control, level bust, runway excursion…) Hazard!
- 16. Winter operations (incorrect de-icing treatment, fluids quality, low temperature, RWY and TWY condition …) Hazard!
- 17. Hazard! Human factor (fatigue, awareness/knowledge/ communication, teamwork, deviation from SOPs)
- 18. Passengers Behaviour (unruly behaviour, smoking onboard, physical abuse, unauthorized access to aircraft…) Hazard!
- 19. Ground handling of aircraft (FOD, aircraft damage, GSE movement, securing nets, marshalling …) Hazard!
- 20. Weight and balance and DG (errors, lapses, wrong operational weights, incorrect packing, misdeclared DG, damage or
- 21. Hazard! Maintenance Activities and Tools (Poor maintenance release, poor communications, language barriers, miscalabrated tools, Incorrect use
- 22. Facilities (poor lighting, noisy work environment, Inadequate infrastructure) Hazard!
- 23. Risk Management RISK is the chance of something negative happening if control over a hazard is
- 24. What to report? Any information, if you believe, than can affect safety Hazards/Occurrences Reporting Who reports?
- 25. Safety Reporting 4 Safety Reporting Systems Mandatory Voluntary Confidential Anonymous
- 26. An incident involving circumstances indicating that there was a high probability of an accident An event
- 27. Safety Reporting Voluntary Safety Reports Hazards (tech/org deficiencies) which can affect safety, incl. yours Anything that
- 28. The Company guarantees the protection of the right for confidentiality within legal frames Safety Reporting Confidential
- 29. Safety Reporting Confidential Safety Reports Via IQSMS Use your KC login and password to enter http://iqsms.airastana.com
- 30. Safety Reporting Anonymous Safety Reports You can not identify name, flight number etc. Confidential report is
- 31. Safety Reporting How to report hazard/occurrence? 2. Paper and electronic form (e-form) Safety Report via IQSMS
- 32. Safety Reporting Safety Report via IQSMS web-system https://iqsms.airastana.com, or quick link is available on KC intranet
- 33. Safety Reporting Log in with your login/password Press “Start New Report” Choose type of report required
- 34. Safety Reporting Feedback within 30 working days Choose the report you want to submit 1. Safety
- 35. Safety Reporting 1. IQSMS mobile app Reports can be filled out offline (for example, during a
- 36. Reporting process is the same as for reporting via computer. You need to choose the type
- 37. This app is available for tablets and smartphones on Google Play (for Android 6.0 or higher)
- 38. Access to IQSMS mobile app (IT Security requirements) To set up your personal credentials, follow the
- 39. Further you will find info (as below) for entering into IQSMS mobile application. 3 4 Go
- 40. Safety Reporting All Safety Reports forms can be found on KC intranet 2. Paper form and
- 41. Safety Reporting 2. Paper form Fill the printed form, scan it and send on safety.report@airastana.com, or
- 42. Safety Reporting 2. E-form E-forms can be filled on computer and submitted by email Fill the
- 43. Safety Reporting How to fill all types of reports? Fill in appropriate columns with all available
- 44. Safety Reporting Why to Report… By reporting hazards you can prevent serious negative events ICAO: as
- 45. Safety is a shared responsibility! ✈ You are the major source of safety information! ✈ You
- 46. We Wait for Your Safety Report!
- 47. If you have any questions related safety compliance or would like to provide feedback for this
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